Website Disclaimer and Privacy Policy (in accordance with GDPR & Singapore PDPA*)

This website is owned by Heidi De Langhe.

Contact details:
Registered office address: 5B Ridley Park, #02-01, Tanglin Park, Singapore 248478
Phone: +65 9353 1245
E-mail: contact@heididelanghe.com

By accessing and using this website, you expressly agree to the following general terms and conditions.

Intellectual Property Rights

The content of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc., is protected by intellectual property rights and belongs to Heidi De Langhe or third-party rights holders.

Limitation of Liability

The information on this website is of a general nature and is not adapted to personal or specific circumstances. It therefore cannot be considered as personal, professional, therapeutic, or legal advice.

Heidi De Langhe makes every effort to ensure that the information made available is complete, correct, accurate, and up to date. Despite these efforts, inaccuracies may occur. If the information provided contains errors or if certain information on or through the site is unavailable, Heidi De Langhe will make every effort to rectify this as quickly as possible.

However, Heidi De Langhe cannot be held liable for direct or indirect damage arising from the use of the information on this site or from the improper functioning or temporary unavailability of the website.

The content of the website (including links) may be modified, changed, or supplemented at any time without notice. Heidi De Langhe does not guarantee the proper functioning of the website and cannot be held liable in any way for poor performance or temporary (un)availability of the website, nor for any form of damage, direct or indirect, resulting from access to or use of the website.

Heidi De Langhe can under no circumstances be held liable, directly or indirectly, in any special or other manner, for damages resulting from the use of this site or of another site, in particular due to links or hyperlinks, including but not limited to all losses, work interruptions, damage to programs or other data on the user’s computer system, hardware, software, or other.

The website may contain hyperlinks to third-party websites or pages, or indirectly refer to them. The inclusion of links to such websites or pages in no way implies any implicit approval of their content.

Heidi De Langhe expressly declares that she has no control over the content or other features of these websites and cannot be held liable in any way for their content, features, or for any other form of damage resulting from their use.

Applicable Law and Competent Courts

This website is operated from Singapore and is intended for an international audience. By using this site, you agree that:

  • Singapore law shall apply to any dispute concerning the website, unless otherwise required by mandatory law in your country of residence.

  • In the event of a dispute, the courts of Singapore shall have jurisdiction, without prejudice to any mandatory consumer protection rights in your country.

Privacy Policy

Heidi De Langhe respects your privacy and processes personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and Singapore’s Personal Data Protection Act (PDPA).

Purposes of Processing
Personal data is collected and processed for purposes such as:

  • Client and order management (administration, session scheduling, invoicing, payment follow-up)

  • Communication and follow-up

  • Providing services (coaching, therapy, training, workshops, etc.)

  • Marketing and sending personalized information, with your consent

Legal Basis

Personal data is processed on the basis of:

  • Consent (e.g. for marketing or newsletters)

  • Contractual necessity (to deliver agreed services)

  • Legal obligations (e.g. tax/accounting)

  • Legitimate interests (e.g. business operations, improving services)

You may withdraw your consent at any time.

Transfer to Third Parties
Your personal data may be shared with service providers or partners who assist in providing services (e.g. IT support, payment services), but only where necessary and with appropriate safeguards. Data may be transferred internationally where required, in compliance with GDPR and PDPA.

Heidi De Langhe guarantees that these recipients will take the necessary technical and organizational measures to protect personal data.

Retention Period
Personal data will be stored only as long as necessary to fulfil the purposes for which it was collected, and to comply with legal or regulatory requirements.

Rights of the Data Subject

You have the right to:

  • Access your personal data

  • Correct or update inaccurate or incomplete data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict or object to processing (e.g. direct marketing)

  • Request data portability to another provider

To exercise these rights, please contact contact@heididelanghe.com .

Direct Marketing
You may at any time opt out of receiving marketing or promotional communications by contacting us.

Complaints
If you have concerns about how your data is handled, you may contact us directly. You also have the right to file a complaint with your local Data Protection Authority or with the Personal Data Protection Commission (PDPC) Singapore.

Use of Cookies

During a visit to the site, “cookies” may be placed on the hard drive of your computer. A cookie is a text file placed by a website’s server in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine.

Types of cookies used and their purposes:

  • First-party cookies: technical cookies used by the visited site itself, with the aim of making the site function optimally (e.g. remembering user settings, or pre-filled forms from previous visits).

  • Third-party cookies: cookies originating from third parties, such as marketing or advertising plug-ins (e.g. cookies from Facebook or Google Analytics). For such cookies, the visitor must first give consent (via a banner at the top or bottom of the site, with reference to this policy).

You can manage or disable cookies in your browser settings. Please note that some site features may not function properly without cookies.

By using our website, you agree to our use of cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies” (text files placed on your computer) to help analyze how users use the website.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to track how you use the website, to compile reports on website activity for website operators, and to provide other services relating to website activity and internet usage.

Google may transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies via your browser settings. However, this may limit the functionality of the site.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

*GDPR = General Data Protection Regulation (EU), PDPA = Personal Data Protection Act (Singapore).